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Privacy Policy

​At KP Brothers Junk Removal, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

We may collect the following personal information:

  • Name

  • Phone number

  • Email address

  • Service address

  • Payment details (processed securely through third-party services)

  • Service preferences or notes

This information is collected when you:

  • Request a quote

  • Schedule a pickup

  • Contact us by phone, email, website, or social media

  • Complete a transaction or provide feedback

2. How We Use Your Information

We use your information to:

  • Schedule and provide junk removal and trash pickup services

  • Communicate with you regarding your appointment

  • Send invoices, receipts, or service updates

  • Improve our customer service and operations

  • Comply with legal and tax obligations

3. Payment Security

We do not store full payment information. All payments are processed securely through trusted third-party platforms (e.g., Square, Stripe, PayPal). Please refer to their privacy policies for details.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Service providers performing work on our behalf (e.g., payment processors)

  • Legal authorities if required by law

5. Data Protection

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Only authorized personnel have access to your personal information.

6. Your Rights

You have the right to:

  • Access the information we hold about you

  • Request corrections or deletion

  • Opt out of non-essential communication at any time

To make a request, please contact us at:
📧 [Your Email Address]
📞 [Your Phone Number]

7. Website & Cookies (if applicable)

If we operate a website, it may use basic cookies to improve user experience or collect anonymous usage data. You can disable cookies in your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website or by request. Continued use of our services implies agreement with the latest version.

​Legal Disclaimer

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The information provided by KP Brothers Junk Removal on our website, social media, printed materials, and through verbal or written communication is for general informational purposes only.

1. No Guarantees or Warranties

We make every effort to provide accurate, up-to-date information and reliable service. However, KP Brothers Junk Removal makes no warranties or guarantees, express or implied, regarding:

  • The completeness, accuracy, or reliability of any information or service

  • The condition or outcome of items removed, donated, or recycled

  • Availability of scheduling or specific pickup times

All services are provided "as is" and "as available."

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2. Limitation of Liability

To the fullest extent permitted by law, KP Brothers Junk Removal, its owners, employees, and contractors are not liable for:

  • Any direct, indirect, incidental, or consequential damages arising from service use

  • Damage to property or belongings unless due to proven negligence

  • Injuries sustained while we are on-site, unless due to willful misconduct

Clients are responsible for ensuring safe, clear access to the pickup area and for identifying any hazardous or restricted materials.

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3. No Hazardous Waste

KP Brothers Junk Removal does not collect or dispose of hazardous waste. This includes, but is not limited to:

  • Paints, oils, and solvents

  • Chemicals and pesticides

  • Asbestos-containing materials

  • Medical or biological waste

  • Explosives or firearms

Clients must disclose the nature of items to be removed. Discovery of prohibited materials may result in refusal of service and/or additional fees.

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4. Third-Party Links or Services

If KP Brothers Junk Removal recommends or links to third-party services (e.g., donation centers, recyclers), we are not responsible for their actions, services, or policies. Use of any third-party service is at your own risk.

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5. Legal Compliance

Clients are responsible for complying with all local, state, and federal laws regarding junk removal and waste disposal. KP Brothers Junk Removal reserves the right to refuse any service that may violate these laws or present safety concerns.

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6. Changes to This Disclaimer

This Legal Disclaimer may be updated at any time. The most current version will be posted online or made available upon request.

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